Write to us
hello@torchcompass.com
The best way to reach the team. Plain email, no forms, no routing.
Open a draftContact
One inbox.A real human reads it.
Questions about the audit, pricing, partnerships, or the product roadmap. We reply within one business day, usually sooner. No ticket numbers, no automated triage.
Response time
Within one business day.
Pacific time hours, Monday through Friday. Urgent production issues escalate faster, tag the subject with [urgent].
Security disclosures
Responsible reports welcome.
Found something? Email the contact address with [security] in the subject and steps to reproduce. We acknowledge within 48 hours and work in good faith on a fix.
Report an issueSend us a note
Tell us what you’re trying to figure out.
A few sentences is plenty. The more specific the question, the sharper the answer. If you already tried an audit and have a finding you want to talk about, paste the URL.
Prefer your own email client? Write to hello@torchcompass.com directly.
Faster than waiting on a reply
Three things the product or the site can answer before we get back to you.
Try it first
The fastest answer is the product itself.
If you want to see what the auditor actually produces, run a free audit. You'll have a specific, ranked finding set in under three minutes. Most questions answer themselves there.
Start your free auditRead the thinking
How it works, in prose.
The long-form walkthrough of the brief, the crawl, and the signed findings sits on /how-it-works. It covers what the SEO and GEO Auditor reads, what it scores, and how the rest of the roster picks up the work.
Read how it worksCheck the price
Two tiers, priced per organization.
Free forever for three audits a month. Pro at $149 a month for unlimited audits and every agent as they come online. Invite your whole team either way.
See pricing